Rating
We recently experienced a water leak and flush system issue with a flushometer-type Sloan toilet at one of our stores in Costa Mesa, CA. When I contacted Parzival Plumbing, their coordinator, Ms. Alma, immediately gathered all the necessary information and provided detailed pricing and technician availability within just a few minutes. Since we urgently needed same-day service and it was already near after-hours, no technicians were initially available. However, Ms. Alma understood the urgency of the situation and went above and beyond to secure a last-minute opening and coordinate an onsite inspection. The technician arrived within 20 minutes, quickly identified the issue, and provided a prompt quote. Even when additional work was required, Ms. Alma ensured we were kept informed throughout the process and obtained our approval before proceeding. It is rare to find a plumbing company that delivers such excellent customer service and genuine care. We sincerely appreciate the outstanding service that Parzival Plumbing provides, and we highly recommend this company for any plumbing needs.
Mike was terrific and found the leak quickly. He was pleasant and professional as was everyone at Parzival. I highly recommend this company.
Always professional and very willing to work with you in regards to unexpected expenses
Nick came to our place and quickly replaced the broken part to our shower head. Both he and Parzival are thoroughly professional and are a pleasure to have on our team!
Excellent service. Professional, thorough, reliable. We needed complete repiping of entire house due to 70 year old pipes Thomas coordinated the entire process. Fantastic teams handled all phases, Reclamation, Repipe, Drywall repair.
Thank you for sending Nick. He was awesome. He deserves a raise for being so personable and professional. Great job.
Rating
i have used Parzival for two years now. They are extremely professional, prompt and knowledge at what they are doing. Even the owner came out to troubleshoot a water hammer problem. The response time is unprecedented. They came the next day after I called about a clogged shower drain. These guys set the standard for customer service.
Parzival Plumbing is my absolute go to plumbers! I have had the pleasure of working with Thomas, Chris, and Tanner. All of the Parzival plumbers are honest, loyal, and knowledgeable. I am always comfortable when calling Parzival for a repair in my home. I trust Parzival to explain to me what they will be repairing, they present an estimate for my approval, and proceed to make the repairs. My home is older and needs confident, honest plumbers. Parzival is the only plumbing company I recommend.
I'm impressed with the prompt response to plumbing issues at my rental units and I know my tenants very much appreciate it as well.
First time using Parzival. Very pleased with service. Everyone was very efficient, professional, and pleasant from start to finish. Ryan arrived on time and was very thorough in cleaning out my clogged kitchen drain pipe. Went above and beyond what most other plumbers I have used in the past for same issue.
We've been loyal customers to Parzival for many yrs. So many fix its....One & done. In an older home it's great to have a reliable & trustworthy plumber who can service & repair the old or the new. We also joined their 3 yr service community. Thank you Parzival guys! You're all thorough professionals. 👍🥰
Second time using Parzival. I have used other plumbers in the past. I appreciate that you book on Sunday for a Monday appointment. They showed up on time, efficient, respectful and great service.
Great job! Came out next day even when I called on a Sunday. We very communicative and friendly. Looked like it was a tough job, but he got it done before we left on vacation. I’ll be sure to call them again if I need a plumber.
I discovered water coming out of my water meter box on Saturday morning then I called the water district. They came out in a couple of hours and it turned out to be leaking on my side of the meter. By this time it was about noon and I dreaded calling a plumber for Saturday work and figured it would be very expensive. I chose Parzival Plumbing because they were local and in Costa Mesa. I knew I called the right place when Karen told me there was no service call charge, only for the repair. She scheduled me for 3-5 pm, but called around 2:00 pm and said she would have Ryan come in the next 10-20 minutes. Ryan did an excellent job and explained the process every step of the way. He completed the repair in just a couple of hours and the bill was very reasonable. I would highly recommend this company for plumbing needs.
Came back from vacation and found water leak from water heater and had no hot water. Called Parzival and Chris came the next morning to replace the unit. Parzival replaced my garbage disposal few years back and I had no problem with it. They always do quality work and transparent on the pricing. Highly recommended!
